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MALCOLM BALDRIGE CRITERIA
VERMONT EXAMINER TRAINING
Coming this Fall 2010 - Webinars and Onsite
About the Course
The Vermont Council for Quality offers new examiners a series of webinars and one in-person training day designed to develop each individual's capabilities to evaluate strengths and opportunities for improvement within narrative and survey assessments, write high quality comments, accurately score a narrative, identify site visit issues, and develop interview skills.
The Vermont Council for Quality and the Granite State Quality Council are joining together to offer this training for both State Programs.
Pre-requisite Criteria Class or equivalent or new examiner. Returning examiners must have completed previous examiner training.
Pre-work is required in order to derive maximum benefit from the training - approximately 10 hours.
In this class you will:
- Gain an in-depth knowledge of the Malcolm Baldrige Scoring System
- Develop analytical skills as it applies to evaluating performance maturity of an organization through the narrative assessment and survey assessment approach
- Learn about the examiner's role in the consensus process
- Learn communication skills, interview, and feedback report writing
- Become qualified to serve as a quality consultant to your organization and as a Performance Excellence Examiner for Vermont and other states
Instructor
Anne Warner has almost 20 years experience driving organizational improvement. Since 2003, Anne has been a member of the Malcolm Baldrige National Quality Award Board of Examiners and currently serves as a Senior Examiner for the MBNQA. She has served on the Granite State Quality Council Board of Directors as the Chair of the Awards and Application Committee, and has served as a Judge and Senior Examiner for the Massachusetts and California state award programs.
New Examiner Registration Fees
VCQ Member* Fee:...............................$450.00 per person
Non-Member Fee:..................................$550.00 per person
**VT Training Program Grants:...............$250.00 per person
Returning Examiner Registration Fees
VCQ Member* Fee:...............................$150.00 per person
Non-Member Fee:..................................$275.00 per person
**VT Training Program Grants:...............Contact VCQ
*Click here for Membership information
**Grants and scholarships are available to Vermont organizations for the industries in health care, manufacturing, IT, telecom, and environmental through a partnership with the VT Training Program at the Department of Economic Development. Full scholarships are limited. Register early. Contact VCQ at 802-655-1910 to learn about the new eligibility requirements for the VT Training Program Grants.
Call VCQ at 802-655-1910 to reserve your spot in the fall Examiner Training class.
Cancellation Policy
Registration fees must be paid on or before the workshop date. Fees cover all course materials, continental breakfast and lunch. 50% of registration fees will be credited for cancellations made 3 business days prior to the onsite workshop. No-shows will be charged the full registration fee. Classes may be cancelled if there are less than 6 people. If this does occur, you will be contacted one week prior to the first webinar.
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