 Self-Assessments |
A self-assessment using the Baldrige Criteria for Performance Excellence can help your organization achieve high performance and move toward performance excellence. Even if your organization isn't ready to apply for the Governor's Award for Performance Excellence, the Baldrige Criteria are a framework for evaluating your organization's processes, their impact on results, and your progress toward your goals and objectives.
Call VCQ at 802-655-1910 to find out about the options for self-assessment or visit our website. |
Baldrige Resource Library |
The Baldrige Resource Library contains over 1,000 articles and videos about organizational improvement and performance excellence across all industries and includes FREE access to anyone interested in using it. We also invite you to share your articles.
It's THE place to answer questions such as: "How do I find out more about Baldrige?"; "Has anyone else done this?"; "How do I get started?"; "Should I do Baldrige, ISO, Lean, or Six Sigma?" - All aspects of organizational improvement, Baldrige, the Criteria, quality methods and tools are covered.
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| 2010 Baldrige Regional Conferences |
September 14, 2010
Newport Beach, CA
September 28, 2010
Nashville, TN
The conferences will feature more than 12 current and former Baldrige Award Recipients presenting on their best practices in areas such as innovation, leadership, and employee engagement.
Learn more... |
| Blogrige | |
The official blog of the Baldrige National Quality Program features commentary and observations from Baldrige leadership and staff. They have created this blog for you because so many people share our passion for excellence and a desire to improve organizations.
It's THE place to discuss, debate, and exchange ideas and lessons learned on all things performance excellence and improvement related. It won't be the same without your comments, so please join the conversation!
You can easily find topics that have already been discussed by clicking on your category of interest.
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NEW! Performance Outcome Measurement Workshop | |
Ask yourself, "How is our organization, college, school, health system, government agency or community development program doing today compared to last year?" If you answered, "We are doing OK, or better than last year", how do you measure the difference between last year and this year or how do you know you are making a difference?
Are you basing your response on the number of people enrolled in your program, the number of widgets made, or the number of students or clients in your program this year compared to last year? If you listed the number of users of your service or product, this Performance Outcome Measurement Model workshop is for you.
Session 1: Sept. 14, 2010 -8:30 am - 12:30 pm
Introduction and Implementation
Session 2: Online Coaching
Session 3: Applied Group Performance Presentation
(Date TBD by group in Oct. - 4 hrs.)
Teams are encouraged to attend for maximum benefit.
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Excellence in Leadership
 Summer Webinar Series
Noon-2 p.m. | |
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New Fall Training Dates | |
Raising the Bar (Level 1 - Introductory Baldrige Training)
September 10, 2010
Location and Host: Howard Center - 208 Flynn Ave., Burlington
Raising the Bar is a one-day introduction to Performance Excellence, the first step on the Journey to Performance Excellence. It provides an overview of the Criteria for Performance Excellence and Core Values that are the basis of an effective management system that will drive performance improvement. Exercises include: Beginning to develop your Organizational Profile.
Learn More -- Brochure -- Register Now~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Criteria Champion (Level 2 - Advanced Baldrige Training) September 21 & 22, 2010
Location: VCQ, 480 Hercules Drive, Colchester
The Criteria Champion class is a two-day program that provides an in-depth study of the Performance Excellence Criteria. Participants will develop skills to complete an Organizational Profile and apply the Criteria within their own organization to serve as internal champions. Pre-requisite: Raising the Bar or equivalent knowledge is required. Learn More - Brochure - Register Now ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Examiner Training (Level 3 - Expert Baldrige Training)
October 5 - 1:00-4:30 p.m. (webinar) Session 1; and
Late Oct. (TBD) 8:00-12:00 p.m. (webinar) Session 2; and
November 9 - 8:00 a.m.-4:00 p.m. - Session 3 at the VA Medical Center in WRJ
This expert level training provides participants with the skills to analyze, evaluate, and provide feedback on organizational performance through the Baldrige narrative assessment process. Participants receive annual certification to serve on a site visit team and qualify as internal experts within their own organization. Pre-requisite: Criteria Champion or equivalent knowledge is required. Learn More - Brochure - Register Now ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Other Training Available Upon Demand and as Requested
Leading Quality Teams
Join us for this dynamic and practical 2-day workshop that lays the groundwork for learning to build and lead a quality improvement team. This class will teach you how to begin to form a results-based team, lead it through problem-solving and decision-making, and keep group dynamics on track. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Making Change WorkThis one-day improvement workshop will introduce practical tools for measuring your organization's readiness to change and overcoming human resistance to change. Participants will gain true insight into the change process and how teams can work effectively together on the different stages of a project. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Building Excellence: Strategically Planning Your
Organization's FutureThis one-day workshop guides you and your colleagues in clarifying your organization's approach to the future by developing a simple, effective strategy planning process uniquely suited to your own organization's needs and goals. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Customers First! This workshop focuses on identifying who your customers are, determining their expectations and requirements, listening and learning from the voice of the customer, establishing measures for success, and improving your processes. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ *All workshops can be customized as an in-house training at your organization or at the VCQ Office in Colchester. |
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