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VCQ
NEWS
2006
Baldrige Regional Conference
September 21, 2006 - Nashua, New
Hampshire
Pre-Conference Workshop for Baldrige Beginners - September
20
Register Online Now: www.baldrige.nist.gov
Discounts
apply for advanced registration!
The 2006 Baldrige Regional
Conference will provide a great opportunity to learn about the best
practices and results of 11 National Baldrige Award recipient
organizations. You’ll hear from senior leaders and other representatives
from these Award winning organizations as they will share their journey
and answer questions about the seven Categories of the Baldrige
Criteria.
This exciting event will feature a combination of
plenary, concurrent, and town hall presentations that provide a dynamic
and interactive environment to maximize your learning and networking. The
award recipient organizations include:
Business
Sector:
Sunny Fresh Foods, Inc.
DynMcDermott Petroleum Operations Company
Park Place Lexus
Operations Management International, Inc.
Education
Sector:
Jenks Public Schools
Richland College
Pearl River School District
University of Wisconsin-Stout
Healthcare
Sector:
Bronson Methodist Hospital
Baptist Hospital, Inc.
Robert Wood Johnson University Hospital
Proceedings:
Attendees receive a conference bag containing Award recipient videos,
presentation visuals, and other Baldrige materials.
REGISTER
ONLINE NOW: www.baldrige.nist.gov
Register
early for discounted pricing by August 31st.
Advance/Regular
Individual.........$445/$495
Faculty...........$395/$445
Group.............$395/$445
For more information contact VCQ
at 802-655-1910 or visit our website at www.VermontQuality.org
Excellence in
Higher Education Conference
September 8, 2006 - 1:00 p.m.-5:00
p.m.
Trapp Family Lodge, Stowe, VT
Learn about world-class
performance practices from Tim
Jares, Associate Dean and Associate Professor of Finance at
Monfort College of Business - University of Northern Colorado, a 2004
Malcolm Baldrige National Quality Award recipient.
Hear from
William Ocker, President of AFGE Local 2604 who is currently
working with a Vermont organization and successfully implementing a
quality system to benefit the staff.
Register now or learn
more at VermontQuality.org!
For
more information contact Laurie Emerson at Vermont Council for Quality:
802-655-1910
A special thanks to our sponsors: The Vermont
State College Business Administration Departments who are sponsoring all
attendees at NO COST!
Welcome New VCQ
Members
Organizational Members:
North Country Hospital
Rhino Foods
University of Vermont
Vermont Energy Investment Center
Vermont Office of Child Support
Individual Members:
Sue Tatro, Champlain Cable
As a VCQ member, you can take
advantage of all the member benefits we offer – organizational assessments
at a special member price, discounts on all of our education and training
classes, advanced notice and reduced rates for all of our sponsored
conferences and events, and much more!
For more information, visit
our Membership
section of our website.
Assess for
Success
VCQ's primary products include a comprehensive training
series and an organizational assessment process that helps organizations
better understand and prioritize key strengths and improvement
opportunities upon which plans can be created. The assessment process,
much like an annual health physical, helps leaders understand what is
working well in their organizations, and on what they should be focusing
their attention. Strong organizations contribute to a strong economy,
provide good jobs, and make Vermont a great place to live, work and
learn.
Get started now with the Baldrige
Express Assessment Survey that uses an online approach to measure
the performance of your organization. The Performance Indicator Feedback
Report will assist leaders with improvement planning and provide feedback
to assist you with your strategic plan. Call VCQ at 802-655-1910 to learn
more about this innovative process that will guide your organization on
the pathway to performance excellence.
The 11 Core Values
to Achieve Performance Excellence
The Malcolm Baldrige
Performance Excellence Criteria are built on a powerful set of eleven
common values that describe the behavior and beliefs common to high
performing organizations. Maybe you will find your own organization's
values or similar values in this list. We will focus on each of these
values in detail with this current and upcoming issues.
- Visionary Leadership
- Customer-Driven Excellence
- Organizational and Personal Learning
- Valuing Employees and Partners
- Agility
- Focus on the Future
- Manage for Innovation
- Management by Fact
- Public Responsibility and Citizenship
- Focus on Results and Creating Value
- Systems Perspective
1. Visionary Leadership
Your
organization’s senior leaders should set directions and create a customer
focus, clear and visible values, and high expectations. The directions,
values, and expectations should balance the needs of all your
stakeholders. Your leaders should ensure the creation of strategies,
systems, and methods for achieving performance excellence, stimulating
innovation, building knowledge and capabilities, and ensuring
organizational sustainability. The values and strategies should help guide
all of your organization’s activities and decisions. Senior leaders should
inspire and motivate your entire workforce and should encourage all
employees, including any volunteers, to contribute, to develop and learn,
to be innovative, and to be creative. Senior leaders should be responsible
to your organization’s governance body for their actions and performance.
The governance body should be responsible ultimately to all your
stakeholders for the ethics, actions, and performance of your organization
and its senior leaders.
Senior leaders should serve as role models
through their ethical behavior and their personal involvement in planning,
communications, coaching, development of future leaders, review of
organizational performance, and employee recognition. As role models, they
can reinforce ethics, values, and expectations while building leadership,
commitment, and initiative throughout your
organization.
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