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VCQ NEWS
Boeing Preferred Supplier Conference - Review
May 23, 2006
Sponsored by the Department of Economic Development
Hosted by Vermont Council for Quality
Michael Quinn, Commissioner of Economic Development welcomed everyone to the conference and introduced Lieutenant Governor, Brian Dubie. The Lieutenant Governor reinforced the importance of how the conference can help strengthen and expand Vermont's economy with its involvement in the aerospace sector.
Suppliers from all areas of Vermont attended the Boeing Preferred Supplier Conference to hear from Boeing’s Integrated Defense Systems - Dan Korte, VP of Supplier Management and Procurement and Joan Robinson-Berry, Director of IDS Supplier Diversity. Both Dan and Joan reinforced the importance of organizations to have quality systems in place in order to be preferred suppliers to organizations such as Boeing.
Dan is responsible for all subcontract and procurement matters, including policymaking and implementation, subcontract oversight, and process improvement. Joan is responsible for maintaining and improving Boeing relationships with the federal government on matters related to small business subcontracting and supplier diversity.
The IDS Supplier Management and Procurement organization is comprised of more than 3,500 employees in 30 states and eight countries, and is responsible for the annual purchase of $13 billion in products and services vital to Boeing’s operations. The organization’s goals include focusing on supplier relationships, improving supplier performance and creating cost reductions that lead to a competitive advantage for Boeing’s customers. The organization also works with suppliers to share technologies that improve processes, product designs and manufacturing capabilities.
Panelists from General Dynamics Armament and Technical Products, Goodrich Corporation, and Triad Design Service, Inc. were on hand to answer questions with their extensive history with doing business with Boeing. These organizations have sub-contracts in order to fulfill their obligations to Boeing, further promoting business in Vermont.
A special thanks to The Vermont Department of Economic Development for sponsoring this informative event in order to help improve the economy and promote business in Vermont.
Excellence in Higher Education Conference
September 8, 2006 - 1:00 p.m.-5:00 p.m.
Trapp Family Lodge, Stowe, VT
Sponsored by the Vermont State College Business Administration Departments
Hosted by Vermont Council for Quality
Today’s colleges and universities are being held to increasingly high standards by the many groups they serve. To meet these expectations, higher education must continually improve the quality of academics, teaching, learning, and administrative and support services. By using the right tools, colleges and universities can improve efficiency and effectiveness to drive higher levels of performance and better results.
Monfort College of Business has gained that competitive edge with using the Baldrige Criteria for Performance Excellence by achieving the Malcolm Baldrige National Quality Award - the nation's highest honor for quality and performance excellence awarded by the President of the United States. They have demonstrated outstanding results in the seven areas of: leadership; strategic planning; student, stakeholder and market focus; information management; faculty and staff focus; process management; and results.
Tim Jares, Associate Dean of Monfort College of Business will share their best practices in the seven areas to help you focus on strategies to begin your journey of continuous improvement. You will learn how to:
- Use key factors that attract and retain students that lead to student satisfaction and loyalty
- Increase student achievement while cutting administrative overhead costs
- Meet the needs of students and drive strategic objectives
- Measure key indicators to drive performance to higher levels with continuous improvement strategies
- Assess the performance of your organization and identify strengths and opportunities to improve
Excellence in Higher Education will help faculty, staff, administrators, and other stakeholders make the connection between the Baldrige framework, continuous improvement and quality practices.
The Vermont State College Business Administration Departments will sponsor all attendees at no cost!
Register now or learn more at VermontQuality.org!
For more information contact Laurie Emerson at Vermont Council for Quality: 802-655-1910
Vermont Council for Quality Blog
Our last initiative to help individuals and organizations get together and network with one another always came up short with everyone's busy schedules. We want to provide the opportunity for Vermonters to be able to share ideas and learn from one another.
It recently came to my attention that blogging is spreading fast. What a great way to share information and ideas! Let's see how this will work for everyone. Logon to www.VermontQuality.blogspot.com and enter a comment. Let's see what kind of dialogue we can get going!!
Vermont Training Program Extends Grant to Vermont Hospitals for VCQ Programs
The Vermont Training Program has extended a grant to cover costs for Vermont Hospital staff members to be involved in the Vermont Council for Quality education and training programs. The following classes are available for hospital staff members:
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Congratulations to VCQ's Newly Qualified Baldrige Examiners
Congratulations to the following individuals for completing the Examiner training for the Vermont Performance Excellence Program. This qualified group represents the highest level of knowledge about the Baldrige Criteria in the state of Vermont. They serve as internal champions within their own organizations as well as having the ability to assess other organizations on their journey to performance excellence.
- Jane Bradley, Director, Training & Development, Blue Cross & Blue Shield of Vermont
- Dawn Schneiderman, Director Audit and Business Consulting, Blue Cross & Blue Shield of Vermont
- Suellen Bottiggi, Provider Relations Representative, Blue Cross & Blue Shield of Vermont
- Noelaine Ritchie, Senior Audit Business Consultant, Blue Cross & Blue Shield of Vermont
- Rick Leete, Coordinator of Academic Services & Program Manager, Community College of Vermont
- Neal Haskell, Biomedical Services Supervisor, Instrumentation and Technical Services - UVM
- Michael Lane, Associate Director, Instrumentation and Technical Services - UVM
- Baxter Holland, MD, Vice President, Rutland Regional Medical Center
- Darlene S. Ahrens, District Director, Vermont Dept. of Health
- Tricia Cummings, Director of Quality Improvement, Vermont Dept. of Health
- Sandra Dooley, Senior Policy Advisor, Vermont Dept. of Health
- Kelly Gordon, Training and Development Manager, Vermont Dept. of Health
- Donna Renaud, Accountant, Wallace W. Tapia, P.C.
Find out how you can join VCQ's Examiner team and be a Baldrige expert for your organization. Call VCQ at 802-655-1910.
New Class!
Building Excellence:
Strategically Planning Your Organization’s Future
Join us for this exciting new, one-day workshop that guides you in clarifying your organization’s strategic plan! Define your organization’s future by developing a simple, effective strategy planning process uniquely suited to your needs and goals. This process also serves as your guide for successful strategy execution.
Benefits: Each participant will leave with a strategic planning process tailored to their organization and a better understanding of their organization and how its unique strategy can be harnessed in planning and enhancing the future.
Who Should Attend: Senior leaders of any for-profit and non-profit organization under 500 employees. It is most beneficial when two or more members from the same organization attend.
To register, please visit our website at www.VermontQuality.org.
NATIONAL NEWS
2006 Baldrige Regional Conferences
September 21, 2006 - Nashua, New Hampshire
October 5, 2006 - Albuquerque, New Mexico
Every year, four State Award Programs are selected to co-sponsor the Regional Conferences in conjunction with the Baldrige National Quality Program. The National Baldrige Award recipients share their best practices and performance strategies at these one-day conferences.
This September, Vermont and New Hampshire have the honor of co-sponsoring the 2006 Baldrige Eastern Regional Conference. New Mexico along with Nevada have also been selected in the Southwest region. We are very pleased to be working the Granite State Quality Award and the Baldrige Program to offer this conference in our region. For more information on attending the conferences, check our website at www.VermontQuality.org or contact VCQ at 802-655-1910.
The 2005 Baldrige Award recipients are:
- Bronson Methodist Hospital, Kalamazoo, Mich. (health care) - provider of inpatient and outpatient care in virtually every specialty—cardiology, orthopedics, surgery, emergency medicine, neurology, oncology
- Sunny Fresh Foods, Inc., Monticello, Minn. (manufacturing) - manufacturer of value-added egg-based food products primarily for the food service industry
- DynMcDermott Petroleum Operations, New Orleans, La. (service) - sole management and operations contractor for the Department of Energy’s Strategic Petroleum Reserve
- Park Place Lexus, Plano, Texas (small business) - sells new vehicles and pre-owned luxury vehicles, services vehicles, and sells Lexus parts to the wholesale and retail markets.
- Richland College, Dallas, Texas (education) - provider of credit and continuing education courses to more than 20,000 students each semester ranging from adolescents to senior citizens
- Jenks
Public Schools, Jenks, Okla. (education) - public school district in Tulsa, OK that includes both suburban and urban populations
This is the first time that a community college, an automotive dealership and an oil industry business have been named as Baldrige Award recipients. Sunny Fresh Foods is a two-time Baldrige Award recipient; they received the award in 1999.
Online registration will be available at: www.baldrige.nist.gov within the next two weeks.
Registration is value priced at under $500. Receive discounts for early registration, faculty and groups.
2006 Quest for Excellence XVIII - Review
April 23-26, 2006
For the last seventeen years, The Quest for Excellence has provided a forum for the recipients of the Malcolm Baldrige National Quality Award to showcase their exceptional performance practices. This year, recipients from every Award category were represented - manufacturing, service, small business, education (both K-12 and higher education), and health care. Additionally, special topic sessions were featured from former Award recipients from all three sectors. The Quest is an ideal opportunity to learn about best practices and results of the 2005 Baldrige Award recipients. Attendees were able to track the journey of two Award recipients, track a Category, or both. Networking opportunities were limitless.
We are looking forward to having the 2005 Baldrige Award recipients in New Hampshire at the Regional Conference. You don't want to miss this opportunity to learn from the present and former Award recipients that will be so close to our area.
Article: Self-Assessment for Continuous Improvement
Self-Assessment for Continuous Improvement is an article in the March/April 2006 issue of Principal — the bimonthly magazine of the National Association of Elementary School Principals. Principals from three K-12 school districts that have received the Baldrige Award share their perspectives on how their districts and schools use the Education Criteria for Performance Excellence to achieve their organizational performance goals. With an emphasis on students' academic performance, the principals relate their schools' continuing improvement efforts through "the lens" of the Baldrige Criteria.
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