Vermont Council for Quality
Your Resource for Building and Achieving Organizational Excellence
May 2010 ~ Newsletter
Table of Contents:
WelcomMembersWelcome New Members!
New Organizational Members:
 
&
 
Interested in becoming a member of VCQ?  Check out our membership benefits page.
ThankyouThank You to our Renewing Sponsor
Rutland Regional Medical Center has renewed theirs Platinum Sponsorship with us for their 8th straight year! 
 
Thank you Rutland Regional Medical Center!
We could not operate without the valuable support of our sponsors.  
 
Want to sponsor VCQ? Look at our sponsor benefits page.
TerryTerry Holliday Video
  To get everyone attending our Recognition and Awards Ceremony pumped up for next Friday, here is a video of our keynote speaker, Dr. Terry Holliday at the
2009 Quest for Excellence.
 
You don't want to miss this on this great opportunity.  Register for the Recognition and Awards Ceremony now!
BFB123Baldrige for Breakfast
  Do you have a best practice you would like to share? 
 
Contact VCQ at 802-655-1910 to let us know about your quality improvement practices and highlight them with other Vermonters. Learn more by visiting our website.
National News
VirtualQuestVirtual Quest 
Couldn't make it to Quest for Excellence this year?
The National Institute of Standards and Technology is offering all of the conference content on demand so you can access the content at your convenience.  
 
96% of Quest for Excellence ® 2010 attendees have so far rated the sessions as valuable/very valuable.
 
Three options for Virtual Quest.
 
If you're looking for valuable, practical information on how to continue and enhance your organization's improvement efforts, Virtual Quest for Excellence is right for you!
 
BlogrigeBlogrige Article
  Baldrige National Quality Program Recognized at Best Leadership Development Program
 
For the third year in a row, the Baldrige National Quality Award Program (BNQP) has been honored as one of the best leadership development programs in the United States by Leadership Excellence magazine. 
 
To check out the list, Click Here. (Baldrige is named under the Government/ Military category).
 
Keep checking in at Blogrige.  They have a lot of interesting Baldrige articles.
MaxROIMaximize ROI with Baldrige
  Jerry Rose, Vice President of Cargill, Inc.  and 1999 National Baldrige Quality Award recipient, contests, "deciding to embrace the Baldrige program in your company is a commitment to a journey. It takes time, it takes dedication and it takes resources. What I know for sure is that there is a huge return on your investment." 
 
Click Here to see his reasoning.
RACdeadlineRegistration Deadline Approaching for Recognition and Awards Ceremony!
 Recognition and Awards Ceremony 
 10:00 am - 5:00 pm May 21, 2010
Lake Morey Resort, Fairlee, VT 
 
7 days left to register! 
Discounts Available! Call for Information
 
 Keynote Speaker: Terry Holliday, Ph.D
Kentucky Commissioner of Education and
Previous Superintendent of Iredell-Statesville Schools, N.C.
2008 Baldrige National Quality Award Recipient 
 
Thomas Huebner, President of Rutland Regional Medical Center Jeff Cohen, Director of Vermont Office of Child Support   
Michael Lane, Associate Director of ITS, UVM                 
John Everitt, Superintendent of South Burlington School District
 
World Cafe Discussion on Baldrige Core Values - Converse with peers your views on performance improvement.  World Cafe will give participants an active, fun role in the conference to network and learn from one another.
 
Save your spot now before it's too late!  For more information regarding the Recognition and Awards Ceremony, visit our website at www.VermontQuality.com or call us at (802) 655-1910.
vca09awards2009 Award Recipients
gov award  
Governor's Award for Performance Excellence
~Rutland Regional Medical Center~ 
 
Commitment Level
~VA Medical Center~
~Vermont Adult Learning~
 
Leadership Award

~Thomas Huebner, President, Rutland Regional Medical Center~
 
Rising Star Award
~Pixie Loomis, Director, Vermont Adult Learning~
~Chroma Technology~
 
Ambassador of the Year Award
~John Everitt, Superintendent, South Burlington School District~
~Kathy Letendre, Vice President, Rutland Regional Medical Center~
 
The Hall of Fame Award

~VA Medical Center~
 
The Distinguished Partner Award

~School of Business Administration, UVM~
~Blue Cross Blue Shield Vermont~
BaldJourneyAre You Ready to Begin the
 Baldrige Journey?
For those of you who think the Baldrige process is a complicated one, here is a step-by-step plan of how to begin your journey toward performance excellence. 
 
Step 1:  Membership - Become an organizational or individual member to learn about all our classes and events we offer and to receive discounts on education and training.  See our Member Benefits sheet for a complete list of all membership advantages.
  • Raising the Bar - A 1-day introductory class where participants will learn basic concepts and application of Performance Excellence Criteria as it relates to the everyday work of the organization and how it is used as a continuous improvement framework.
  • Criteria Champion Class (Optional) - A 2-day program where workforce members who have completed Raising the Bar learn the advanced concepts of performance excellence.
  • Vermont Examiner Training (Optional) - A series of webinars and a 1-day class will be completed over a span of two months for participants to gain expert level knowledge to become a certified examiner of organizational performance.
Step 3: Get Involved in Additional Training and Workshops
Build relationships with VCQ staff and other members, and expand your Criteria experience by attending our various training events: 
Begin evaluating your organizational performance with the following tools (all optional):
  • Organizational Profile - The organizational profile serves as your foundation for learning.  It is a statement of your operating environment and what is relevant and important to your organization and its performance.
  • Baldrige Express Online Self-Assessment Survey - Receive feedback report based on staff input of performance levels, strengths, gaps, and opportunities for improvement
  • Baldrige Green - A comprehensive self-assessment of your organizations level of sustainability. 
  • Site Visit - Receive additional feedback on strengths and opportunities from external VCQ Examiners to validate Baldrige Score for award and recognition.
Note: all assessment come with a detailed, easy to understand Feedback Report complete with strengths, weaknesses, areas for improvement, and opportunities.  
  • Award Levels
    • Interest Level
    • Commitment Award
    • Achievement Level
    • Governor's Award for Performance Excellence
    • U.S. Senate Productivity award
Click Here to see a list of past award winners. 
 
For more information on how you can get started on your journey toward performance excellence, visit VermontQuality.com or call us (802) 655-1910 begin_of_the_skype_highlighting              (802) 655-1910      end_of_the_skype_highlighting.
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Vermont Council for Quality | 480 Hercules Drive | Colchester | VT | 05446