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Vermont Council for Quality
April 2009 Newsletter

In this Issue:
Who Are We?
Why VCQ?
Thank You Sponsors!
April 2009 Classes & Events
Recognition & Award Ceremony Key Note Speaker: Bryan Sastokas
2009 Baldrige Regional Conference
Quest For Excellence XXI Conference

Quality Articles:
"Alignment of Baldrige with Six Sigma, Lean Thinking, and Balanced Score Card"
"Quality From Scratch: A Model For Small Businesses"
"Effective Strategic Planning"
"A Necessity to Compete Globally"



Register Today
for
Vermont Council for Quality's

2008 Recognition and Awards Ceremony

To be held on
May 14, 2009
2 - 8 p.m.
At the
Sunset Ballroom at Comfort Suites
1712 Shelburne Road
South Burlington, Vermont


KeyNoteSpeakerRecognition & Awards Ceremony
Keynote Speaker:
Vermont Council for Quality is pleased to bring you this year's Recognition & Award Ceremony Keynote speaker, Bryan Sastokas. Bryan is the Chief Information Officer for the City of Coral Springs, a 2007 Baldrige National Quality Award Recipient. He is a recognized leader in the IT industry with a track record for successfully delivering technology solutions based on business and economic value. Computerworld  magazine selected Bryan as one the "Premier 100 IT Leaders" for 2007. In addition, he was also identified as one of "The 40 Most Innovative IT Executives Under the Age of 40".

Spotlight on Quality:

Learn from four Vermont organizations about their performance quality practices and the journey they have taken to get to where they are now. Vermont Council for Quality is proud to bring you the stories from:
  • Carol Moore, President, Lyndon State College
  • William Ocker, National Representative, American Federation of Government Employees/ VA Medical Center
  • Darren Childs, Administrative Leader, Rutland Regional Medical Center
  • Michelle Penca, Director of Operations, Vermont Department of Health

Don't miss this opportunity, Register Today!

SponsorThankYouThank You to Our Generous Benefactor & Sponsors!
Vermont Council for Quality relies on the generous support of our benefactor and sponsors to help bring quality guest speakers to our conferences and special events throughout the year. They also help VCQ achieve the vision and mission of promoting and recognizing high performing Vermont individuals and organizations in order to improve the quality of life for and prosperity of Vermont's citizens. To learn more, or to become a VCQ sponsor, Click Here.

Benefactor

R.E.M. Development

Sponsors
Blue Cross and Blue Shield of Vermont
Rutland Regional Medical Center
The Vermont Training Program/Vermont Department of Economic Development
Fletcher Allen Health Care
Northeast Delta Dental
The Darcy Group, LTD
UVM, School of Business Administration

WhoAreWeWho Are We?

Vermont Council for Quality was founded in 1996 as a non-profit corporation that helps Vermont organizations improve performance and competitiveness. VCQ is modeled after the Malcolm Baldrige National Quality Award Program, and provides continuous improvement education & training, organizational self-assessments, recognition & awards, networking opportunities, and serves as a resource referral for information, knowledge & sharing of best practices between VT organizations.
The Vermont Council for Quality is a catalyst for performance excellence through continuous improvement, generating prosperity for Vermont's citizens & its employer organizations.

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Join Us!

Vermont Council for Quality's mission is made possible through the support of our members. If you become a member you're entitled to VCQ
Member Benefits


Quality Articles

BaldrigeAlignment"Alignment of Baldrige with Six Sigma, Lean Thinking, and Balanced Scorecard"
By: Paul Grizzell & Mark Blazey

SmallBizArticle"Quality From Scratch: A Model For Small Businesses"
By: Grace Duffy

StrategicPlanning"Effective Strategic Planning"
By: Victor Cascella

GlobalCompetition"A Necessity to Compete Globally"
By: Sha'ri Yusof


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QuestForExcellenceQuest for Excellence XXI

Join us for the Quest for Excellence XXI Conference this month!

April 20-22
at Hilton Washington, in Washington D.C.
Featuring Best Practices from 2008 Baldrige National Quality Award Recipients:
Cargill Corn Milling North America
Irdell-Statesville Schools
Poudre Valley Health System

Enjoy presentations from past Baldrige Award Recipients, as well. For more information or to register,
click here
 
 
BalrigeConference
2009 Baldrige Regional Conferences

September 15, 2009: Millwuakee, WI

October 2, 2009:
Cambridge, MA


This year the Baldrige Regional Conference will be held on
October 2, 2009 in Cambridge, MA

at the Hyatt Regency
Registration will open in June 2009.

For Baldrige beginners there will be a pre-conference workshop on October 1, 2009


For more information,
Click Here
 

WhyVCQWhy VCQ?

The need to improve organizational performance has perhaps never been greater. The difficult economy has created a renewed need for improvement and systematic change within all organizations: customers are more demanding, employees are overextended, and competition has never been fiercer. Many Vermont individuals and organizations are turning to VCQ to give them a starting point, compass, and a sustained focus to improve over time-and VCQ is meeting that challenge!

By learning and implementing the Vermont Criteria for Performance Excellence, your organization will be on its way to becoming more successful, efficient, and high performing. With so many different improvement methods out there, it's hard to find the right one that meets all your needs. Here are some things that sets the Baldrige Criteria for Performance Excellence apart from the rest:
  • The Criteria focus on RESULTS
  • The Criteria provides a framework for improvement that is non-prescriptive & adaptable
  • The Criteria supports a system perspective to maintaining organization-wide goal alignment


AprilClassesApril Classes & Events

April 1: Raising the Bar
A one-day introduction to Performance Excellence, the first step on the Journey to Performance Excellence.
Benefits:
  • Core Values to Achieve Performance Excellence
  • Integrated Management System for Performance Excellence
  • Importance of the Organizational Profile
  • Criteria for Performance Excellence Framework
  • Self-Assessment Option for Organizational Profile
  • Practical Applications of the Performance Excellence Criteria with local and national organizations
REGISTER NOW!

April 2-3: Leading Quality Teams
A dynamic and practical 2-day workshop that lays the groundwork for learning to build and lead quality improvement teams. This class will teach you how to begin to form a result-based team, lead it through problem-solving and decision-making, and keep group dynamics on track.

Objectives:
  • Learn team objectives for a Criteria Champion team
  • Determine the talent you need, set team roles, and make agreements with organizational leaders who support the team's work
  • Lead the team by building strong team dynamics and efficient meetings
  • Outline a short-term plan for the team's work
  • Facilitate problem-solving and decision-making that lead to results
REGISTER NOW!

April 7: Baldrige for Breakfast
8:30-10:00 a.m.

FREE for VCQ Members
"VocRehab Vermont's Journey Toward Excellence"
In the Early 90's, VocRehab Vermont embarked on a journey to become a customer directed, high performing organization. Since that time the agency has demonstrated a commitment to continuous improvement in order to ensure Organizational effectiveness, prepared jobseekers, valued & empowered employees, and collaborative partnerships. From "Vision 2000" to Kaizen and Baldrige, VocRehab Vermont has consistently improved quality and quantity indicators. Join us as we learn where VocRehab's been, and where they're headed now!

REGISTER NOW!

April 15: Making Change Work
A one-day workshop that takes a comprehensive and "hands on" approach to understanding and making change work. First you will absorb the ideas, models, and tools from VCQ's expert instructor and then apply that knowledge to a real-life scenario. You will gain true insight into the change process, but most importantly, you will leave with a toolkit of knowledge and resources that you can use to successfully implement and navigate change in your own organization.

Objectives:
  • Organizational change and why it's important
  • Why change fails
  • Strategies for success
  • Measure your organization's readiness for change
  • A model for overcoming human resistance to change
REGISTER NOW!

April 16: Building Excellence: Strategically Planning Your Organization's Future
This one-day workshop will guide you and your colleagues in clarifying your organization's approach to the future by developing a simple, effective strategy planning process uniquely suited to your own organizations needs and goals. This planning process will also serve as your guide for successful strategy execution. The workshop is designed for leadership of small to medium-sized organizations but appropriate for any leader focused on long-term success and searching for a strategic planning and execution process that serves as a dynamic resource, not a draining one.
 
Benefits:
Each participant will leave with a strategic planning process tailored to his/her organization as well as a better understanding of their organization and how its unique strategy can be harnessed in planning and enhancing the future. 



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Vermont Council for Quality is pleased to announce another Senior Leadership Forum to be held on May 8th, 2009 in Rutland, Vermont, from 8:30 - 10:30 a.m. at Rutland Regional Medical Center. For more information please call VCQ at (802) 655-1910.
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Vermont Council for Quality | 480 Hercules Drive | Colchester | VT | 05446