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MALCOLM BALDRIGE CRITERIA
VERMONT EXAMINER TRAINING
September 26 & 27, 2006
About the Course
The Vermont Council for Quality offers this 2-day training designed to develop each individual's capabilities to evaluate strengths and opportunities for improvement within narrative and survey assessments, write high quality comments, accurately score a narrative, identify site visit issues, and develop interview skills.
Pre-requisite: Criteria Class or equivalent.
Pre-work is required in order to derive maximum benefit from the training.
In this class you will:
- Gain an in-depth knowledge of the Malcolm Baldrige Scoring System
- Develop analytical skills as it applies to evaluating performance maturity of an organization through the narrative assessment and survey assessment approach
- Learn communication skills, interview, and feedback report writing
- Become qualified to serve as a quality consultant to your organization and as a VT Performance Excellence Examiner
Dates
September 26 & 27, 2006
Register by email, postal mail, or fax (802) 655-1932. Registration deadline is September 12, 2006.
Instructor
Anne Warner has over 15 years experience driving organizational improvement. Anne is a member of the 2003, 2004, and 2005 MBNQA Board of Examiners, serves on the Granite State Quality Council Board of Directors and has served as a Judge and Senior Examiner for the Massachusetts and California state award programs.
Location
Vermont Council for Quality
480 Hercules Drive
Colchester, Vermont
Cost
VCQ Member Fee:.......................................$398.00 per person
Non-Member Fee:.......................................$450.00 per person
Manufacturer and Hospital Staff Fee:.....$190.00 per person
Contact us to host this training at your organization.
Cancellation Policy
Registration fees must be paid on or before the workshop date. Fees cover all course materials, continental breakfast and lunch. Registration fees will be credited for cancellations made 10 business days prior to the workshop. Within 10 business days of the workshop, only substitutions will be accepted. No-shows will be charged the full registration fee. Classes may be cancelled if there are less than 6 people. If this does occur, you will be contacted one week prior to the class to reschedule.
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