The Organizational Self-Assessment guides you through the 7 categories, addressing each item of the Malcolm Baldrige Criteria for Performance Excellence. The assessment consists of 45 questions and takes approximately 1-2 hours to complete.
Choose from two self-assessment versions to accommodate your needs, available in paper or online web-based:
CLICK HERE TO VIEW AN ONLINE DEMO
Baldrige Express is an easy-to-read self-assessment based on a Likert maturity scale. The Express gives all employees an opportunity to get involved in the assessment process. The Express is recommended for organizations beginning the Baldrige process.
Business Express Health Care Express Education Express
Baldrige Explorer is a comprehensive self-assessment with behavioral anchors for a more accurate scoring and reporting process. The Explorer is preferred by organizations who have experience in the Baldrige process.
Business Explorer Health Care Explorer Education Explorer
The assessment can be customized to focus on certain categories and items. Segments concentrate on Leadership; Strategic Planning; Customer and Market Focus; Measurement, Analysis, and Knowledge Management; Workforce Focus; or Process Management.
The Organizational Self-Assessment will help you drive organizational performance to higher levels of achievement and embed continuous improvement strategies within your systems!
Baldrige Self-Assessment Benefits
- Cost effective compared to alternative approaches
- A fast approach to organizational self-assessment
- Engage employees at all levels
- Easy to follow Likert scale (Express)
- Behavioral anchors for consistency of ratings (Explorer)
- Increase customer loyalty by showing your commitment to quality
- Accelerate your ability to improve your products, services, internal processes and your organization’s
capabilities
- Receive public recognition for your efforts and achievements at the awards ceremony
- Receive a detailed Performance Indicator Feedback Report of the data submitted by your organization
Download the New 2008 Performance Excellence Criteria
